Terms of Use

The Spanglish Speaker Privacy and Terms of Use Policy thespanglishspeaker.com (“The Spanglish Speaker,” “we,” “us,” or “our”) respects the privacy of our users (“user,” "reader," "visitor," or “you”) and has created the following Privacy and Terms of Use Policy (“Privacy Policy”) to inform you how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). The Spanglish Speaker® is the property of The Wolverine Group, Inc. Please read this Privacy Policy carefully.

The Spanglish Speaker is the controller of your personal data provided to, collected by or for, or processed in connection with your use of thespanglishspeaker.com. Entering the website constitutes your acceptance and agreement to the terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the website. If you are a resident of California, please see the California Consumer Privacy Act Addendum below to read additional disclosures required by the California Consumer Privacy Act.

OUR TERMS AND USE CONDITIONS

Unless otherwise noted, all content and photography on the website are copyrighted by The Wolverine Group, Inc. All rights reserved. Please do not reproduce any text or photographs without prior written consent from owner(s). For inquiries regarding the use of content or purchase of photographs seen here, please contact us at thespanglishspeaker@gmail.com.

WHAT INFORMATION WE COLLECT

You may voluntarily share and we may collect personally identiﬁable information, such as your name, email address, mailing address, and telephone number, and demographic information, such as your age, gender, hometown, and interests when you choose to participate in various activities related to the Site, such as newsletter subscriptions, downloads, and website comments. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

HOW AND WHY WE COLLECT INFORMATION

Like many other websites, The Spanglish Speaker may use tracking pixels/web beacons, cookies and or other technologies to receive and store certain types of information. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp, and clickstream data. This information helps us customize your website experience and make our marketing messages more relevant. It also allows us to provide features such as storage of items in your cart between visits. This includes our content presented on other websites or mobile applications. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, performance of our marketing efforts, and your response to those marketing efforts.

Cookies are very small text ﬁles that are stored on your computer when you visit some websites. Cookies are used by most websites to tailor content and marketing messages to better suit your needs. For example, cookies help us monitor which pages you ﬁnd useful and which you do not so that we can provide content that is most helpful to you. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you prefer not to allow the use of cookies, you can change the conﬁguration of your browser to warn you when you receive a cookie or automatically reject them. If you would like to ﬁnd out more about cookies, you can visit http://www.aboutcookies.org.

COMMENTS

When you share a comment on the Site, you agree to share your name, email address, website, and IP address with us. This information allows you to post a comment and it will not be used for any other purpose. Other than your name, the information will not be visible to others. Leaving a comment does not automatically subscribe you to our email newsletter. Your comment, or parts of it, may be shared through our media channels as testimony for the sake of encouraging other users. Only a ﬁrst name may be used.

If you have chosen to subscribe to our large email list, thank you! Email is the best way to remain in touch with The Spanglish Speaker. The information you voluntarily shared such as name and email address are used so that we can provide information that may be helpful and/or of interest to you.

If you change your mind at any point in time, you can certainly unsubscribe from the list; this option is available at the bottom of each email you receive from us.

Our email provider may also use cookies and other technologies to help track non-personal information that allows us to improve the quality of the content we send to you. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

WE COLLECT INFORMATION WHEN

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you (for example):

· You purchase, order, return, exchange or request information about our products and services from the Site or mobile applications.

· You create a thespanglishspeaker.com account.

· You connect with us regarding customer service via our customer service center, or on social media platforms.

· You visit the Sites or participate in interactive features of the Sites or mobile applications.

· You use a social media service, for example, our Facebook page or YouTube channel.

· You sign up for emails, mobile messages, or social media notifications from us.

· You enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group.

· You provide us with comments, suggestions, or other input.

· You interact with any of the Sites through your computer, tablet or mobile device.

Indirectly from you (for example)

· Observing your actions on our Site

· Collection from third parties (where applicable)

HOW WE PROTECT THE INFORMATION WE COLLECT

SECURITY METHODS

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the Sites use Transport Layer Security (TLS) where we collect personal and sensitive information. SSL encrypts your credit card number, name and address so only we are able to decode the information.

EMAIL SECURITY

Please note that email may not be encrypted and is not considered to be a secure means of transmitting credit card information. “Phishing” is a scam designed to steal your information. If you receive an email that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information, or other information through email.

INFORMATION ABOUT CHILDREN

We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children’s privacy and we comply fully with the Children’s Online Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to us, for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

ADDITIONAL SECURITY

We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:

· Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.

· Reset your email account passwords frequently.

· Use complex passwords or passphrases.

· Do not use the same password on more than one website.

· Do not share your password with others.

Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal.

WHEN MIGHT INFORMATION BE DISCLOSED?

This is very rare, however, if we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

From time to time, we may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. This is only to help us improve our service to you.

FOR EUROPEAN ECONOMIC AREA RESIDENTS

If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing. If you wish to access or delete your personal data (if any) maintained by us or our affiliates, you can contact us at thespanglishspeaker.com.

FOR CALIFORNIA RESIDENTS

California law gives residents the right to opt out of the “sale” of their personal information to third parties, including for advertising purposes. Under California law, the sharing of your information with a service provider for advertising purposes could be considered a “sale.” To opt out of the sharing of your information for advertising information, click the opt out link provided in the footer of this page. You also have the right to request from us the categories of personal information that we have shared and the categories of third parties to whom the information was provided. To make such a request, please contact us at thespanglishspeaker@gmail.com. To be clear we do not share your name, contact information, or any other sensitive information with third parties, and the categories of third parties that we share information with for advertising purposes are supply side platforms, programmatic advertising exchanges, and demand side platforms.

LINKS TO OTHER SITES

The Spanglish Speaker posts links to other websites. Once you have used these links to leave our site, please note, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

STORE POLICIES

As a service to our visitors, we provide quality products for purchase through The Spanglish Speaker Store. This is available to residents of the United States. We use secure checkout services in order for you to complete your purchase.

Your personal information such as name, email address, physical address, and telephone number is used to process and ship your order. On occasion, you may receive an email with information about new products, specials, or helpful information from the Site.

While you visit our site, we’ll track:

· Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

· Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

· Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information to:

· Send you information about your account and order

· Respond to your requests, including refunds and complaints

· Process payments and prevent fraud

· Set up your account for our store

· Comply with any legal obligations we have, such as calculating taxes

· Improve our store offerings

· Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address, telephone number, and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

STORE RETURN POLICY

When you place an order through The Spanglish Speaker Store, we take every measure to make sure the products arrive to you safely and in top shape. Should you, by any chance, receive a damaged shipment, please reject the shipment and/or inform us via thespanglishspeaker@gmail.com. We will track the original order and will do our best to replace it promptly. Otherwise, we are unable to accept returns.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

· Order information like what was purchased, when it was purchased and where it should be sent, and

· Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulﬁll orders, process refunds and support you.

DISCLAIMER

This is a personal interest website and the The Spanglish Speaker team make no representations or warranties regarding any of the products featured on the Site. The Spanglish Speaker expressly disclaims any and all liability of any kind with respect to any act or omission wholly or in part in reliance on anything contained in this website.

ADDITIONAL DISCLOSURES

This Site abides by word-of-mouth marketing standards. We believe in honesty of relationship, opinion and identity. The occasional compensation received may inﬂuence the advertising content, topics or posts made in this website, but will not affect the opinions expressed. The views and opinions expressed on this Site are purely those of the author. We will only recommend products that we truly believe in and love. Any product claim, statistic, quote or other representation about a product or service should be veriﬁed with the manufacturer, provider, or party in question. Paid content, advertising space or post will be clearly identiﬁed as paid or sponsored content.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modiﬁcations will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive speciﬁc notice of each such change or modiﬁcation. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.